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Find answers about safari packages, park entrance tickets, pickup, payments, cancellation, wildlife, children and transport.
Browse the FAQsChoose your park, select a package, enter your date and guest details, add any available extras, review the live total, and continue to secure online checkout.
Yes. WhatsApp is available for booking assistance and questions. Online booking remains the recommended direct booking flow.
You can pay in full, or pay a 30% deposit with the remaining balance due later, according to our confirmed payment process.
Online card payments are supported through our payment gateway. We'll share the exact supported card and payment methods here once that's finalized.
Half-Day, 7-Hour and Full-Day options are available across Yala, Udawalawe and Bundala.
Yala supports private tours and selected shared options. Shared availability depends on package and seat availability.
The current plan is private tours only.
It depends on the park; please check the individual park page or your booking summary, where we clearly show whether the entrance ticket is included, offered as an add-on, or charged separately.
Yes. The booking system displays an itemized live total before checkout.
No. Wildlife moves freely in its natural habitat, so no animal sighting can be guaranteed.
Yala is the primary leopard-focused safari destination on this website.
Udawalawe is the primary elephant-focused option.
Bundala is our primary birdwatching park, a Ramsar-listed wetland safari destination known for its lagoons, flamingos and migratory bird species.
Bundala offers the quietest safari on this website, allowing you to watch wildlife without the heavy jeep traffic found in busier parks.
Yes, pickup/drop-off is available in applicable areas. The booking form clearly shows included areas and any extra charges.
Yes. A dedicated Hambantota Port to Yala round-trip safari service is offered.
Yes. Private transport with an English-speaking driver is available, including airport and hotel transfers.
Yes, fuel and driver are included in the rate. Waiting time, tolls, parking and overnight driver charges may be additional.
Yes, subject to our guest-age rules, package limits and safety guidance.
Our jeeps comfortably seat up to 7 passengers.
Infant age and pricing rules are still being finalized; please check with us directly when booking for the most current guidance.
Yes, you can cancel free of charge up to 24 hours before your safari for a full refund. This is subject to our full Refund, Cancellation & Return Policy.
Refund eligibility may be reduced or unavailable if you cancel within 24 hours. Please refer to our Refund, Cancellation & Return Policy for full details.
We'll offer you a reschedule or refund in line with our cancellation policy, except where third-party non-refundable costs or force-majeure circumstances apply, as disclosed at the time.
Small-group safaris, expert local drivers, and memories that last a lifetime. Begin your journey with us and step away from the beaten territories to uncover the wildlife hidden beneath the clichés. Whether it's your first leopard sighting or your fifth trip back to Yala, our drivers bring decades of local tracking knowledge to every drive, so you leave with more than photos, you leave with a story worth telling. From the dry-zone scrub of Yala to the wetlands of Bundala and the open plains of Udawalawe, every itinerary is paced around the moment rather than the clock, so nothing about the wild ever feels rushed. Each safari runs in a comfortable open 4x4 jeep with a small group size, flexible pickup from your hotel or villa, and a driver who knows every waterhole, trail and favourite leopard perch by heart, so you can simply sit back, watch, and let Sri Lanka's wilderness reveal itself.
